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Warranty
All products are warranted against defects for a period 30 days
from ship date.
Returns
Because our products are used by pets, we cannot resell
potentially used items to other customers. Returns incur a 25%
restocking fee of the purchase price. Items must be returned
within 30 days of ship date.
In
the case of a return due to a defect, a Return Authorization
must be obtained prior to shipping. Upon receipt of the item, we
reserve the right to make the decision as to whether the item is
defective, damaged due to shipping or has sustained damage
caused by the customer or their pet. Damaged items not caused by
shipping or defects will be returned to the customer.
If
you received your item UPS and it was damaged we must be
contacted immediately in order to issue a UPS damage claim.
Customer is responsible for all shipping charges with the
exception of items that have been verified by us as defective,
or are UPS validated shipping-damaged items. In these cases,
purchase amount will be refunded along with shipping costs.
Privacy
Policy
We respect your privacy! We maintain customer lists for
our internal use only. We do not sell or give our mailing
lists to anyone. Any purchase information we collect is for the
purpose of providing our customers with the best shopping
experience. We may use your information to inform you of special
sales, but if you do not wish to receive mailings, please
contact us at Sales@PetBedsEtc.com
and we will be happy to remove your name from any mailings.
Credit Card
Processing of credit cards by ComfyK9, LLC. Shipping
Shipping rate based on continental USA with single product
weight fees. For bulk shipping requests, please contact Sales@PetBedsEtc.com.
Most items ship within 3-5 business days. |
